We, FSPARTNER OÜ, registration number 16129730, address Sepapaja tn 6, 15551, Tallinn, Estonia, (hereinafter “FSPARTNER” or “we”) is “data controller”, collect and process personal data of data subject (hereinafter “data subject” or “you”) related to the FSPARTNER services of providing online coaching, consulting and support services for the hospitality industry that helps users (owners & managers) analyze their business (visualize and make data-driven decisions, acquire (implement learning) and act (develop a performance culture) (hereafter ¨service¨).
The protection and confidentiality of your data is very important to us. We therefore only process your data to the extent that:
It is necessary to provide the FSPARTNER services you are requesting,
You have given your consent to the processing, or
We are otherwise authorized to do so under the data protection laws.
Processing necessary for the fulfilment of the contract
We process personal data when it’s needed to establish contractual relationships and provide service.
Purposes of processing:
Pre-contractual relations (request of fee and responding to such requests)
Identification of the client
Keeping and developing relationships with clients and partners, providing services (concluding the contract for services)
In some cases, for example, you contact us regarding providing services or fill in the contact form on our website https://fspartner.eu, we need your consent for data processing. When you submit your request on our website, we will ask you to consent to personal data information collection.
You always have the right to withdraw your consent by sending us an appropriate email firstname.lastname@example.org. Withdrawal of the consent does not affect the legality of the processing of your personal data prior to withdrawal.
Purposes of processing
Direct marketing (e.g. sending the offers by email)
Development of products and services
Processing necessary for compliance with a legal obligation
The company processes personal data on this legal ground if the legal obligation for processing arises from the law.
Purposes of processing
Legal requirement to store documents
Notification and response to the information requests of public authorities and government institutions
The legitimate interest means that FSPARTNER does not have to process your data necessarily for the fulfilment of a contract and the company does not have the obligation arising from the law, but processing of personal data is still necessary.
This may be necessary, e.g. for fraud prevention, network monitoring, development of services and products provided by the company, improving quality of services, making business decisions.
Your privacy is important to us and we will only process your personal data in accordance with this policy and relevant personal data regulation. We use personal data directly to provide our main services – provide online consultations for restaurants and services, help users (restaurant owners, managers) analyze their business (visualize and make data-driven decisions), acquire (implement learning), act (develop a performance culture).
We do not sell your personal data or personal health information under any circumstances.
FSPARTNER is prevented on several social media, including LinkedIn, Facebook, and Instagram.
When you interact with FSPARTNER on these media, e.g., “like”, follow, comment, share, you make it visible for FSPARTNER. In addition, ordinary information is processed about you in the form of, for example, identification information, contact information, your profile photo, etc.
The security and integrity of your personal data are important to us. To comply with applicable relevant personal data regulations, we use accepted industry standards, technologies and procedures, such as firewalls, security software, secure servers, data transmission via secure channels, etc. in order to protect the integrity of your personal data and to prevent any unauthorized access, disclosure, misuse, alteration or destruction of your information. Websites are protected using the Secure Sockets Layer (SSL) protocol.
FSPARTNER stores your personal data within 2 years after providing service, unless others are required by law. If FSPARTNER received a request regarding service, but the contract was not signed, we store data for 6 months after finishing the correspondence.
As a data subject, you have certain rights according to the GDPR when your personal data is being processed.
You have the right to:
Access to your data: You have the right to know whether your personal data is processed, purpose of processing, term, to whom data is disclosed.
Rectification: You have the right to demand rectification of personal data concerning you if the data is inaccurate or incomplete.
Erasure: You have the right to demand the erasure of personal data concerning you, for example, when you withdraw your consent and there are no other legal grounds for the processing of the data.
Restrict the processing: In some cases, you have the right to restrict processing of the personal data concerning you for a certain time (e.g. if you have objected to the processing of personal data).
Object:You have the right to object to the processing of personal data, which is processed based on the legitimate interest, including profiling.
Data portability:If processing of your personal data is based on your consent or the contract with the company, you have the right to receive the data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format.
In order to fulfill your rights, send FSPARTNER a request by email email@example.com.
If you find that your rights have been breached, you have the right to turn to the Data Protection Inspectorate (Andmekaitse Inspektsioon) and/or court. The contact details of the Data Protection Inspectorate are available at www.aki.ee.